1. Who controls your data
The data controller is Individual Entrepreneur Liashenko K. Yu., operating under the Efexo AI brand.
Contact email: support@efexoai.com.
2. Data we collect
When you submit a form or email us, we may receive your name, company name, email address, phone number, message and information about business processes that you voluntarily provide.
The website infrastructure may also process technical data such as IP address, browser and device type, and date and time of access. Please do not send passwords, payment data, medical information or unrelated confidential information through the form.
3. How we use data
We use data to respond to enquiries, discuss an audit or automation project, understand business needs, prepare a proposal or agreement, provide services, meet legal obligations and protect the website.
We do not sell personal data or provide it to advertising companies for their independent marketing.
4. Legal grounds
Depending on the context, processing is based on consent, steps requested before entering into an agreement, performance of an agreement, legal obligations or legitimate interests in security and business communication.
Processing is carried out with regard to Ukrainian data protection law and, where applicable, Regulation (EU) 2016/679 (GDPR).
5. Service providers and transfers
Necessary data may be processed by providers of hosting, email, CRM, cloud infrastructure, accounting and legal support. We share only what is required for the relevant purpose and expect appropriate safeguards.
Where a provider is located abroad, data may be processed outside Ukraine or the European Economic Area under available legal safeguards.
6. Retention
Prospective-client enquiries are retained only as long as needed for communication and preparation of cooperation, normally for up to 24 months after the last contact. Client, contractual and financial records may be retained longer where required by law or needed to protect legal rights.
7. Cookies and technical data
The site may use strictly necessary cookies and event logs for operation, security and error diagnosis. If optional analytics or advertising technologies are introduced, visitors will receive an appropriate notice and consent controls where required by law.
8. Your rights
You may request access, correction or deletion of your data, withdraw consent, request restriction, object to certain processing and lodge a complaint with a competent authority.
Contact support@efexoai.com to exercise your rights. We may need to verify your identity.
9. Security
We use organisational and technical measures to protect information. No method of transmission or storage can guarantee absolute security.
10. Policy updates
We may update this Policy. The current version and its effective date will be published on this page.